1 ace Terms and Conditions – Know the Rules Before You Play

To register and use 1 ace, you must be at least 21 years of age and located in the Philippines. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details available on the platform. 1 ace reserves the right to verify your identity at any point and to request supporting documentation as part of that process. Accounts found to belong to ineligible individuals will be closed and any pending balances handled in accordance with applicable rules.

All transactions on 1 ace are processed in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed through the supported local payment method you selected. Withdrawals are subject to verification checks and standard processing times, which may vary depending on the payment method used. You may only withdraw funds to a payment method registered in your own name — third-party withdrawals are not permitted. 1 ace does not charge hidden fees on standard transactions, but your payment provider may apply their own charges. Any funds deposited must be used for platform activity and are not held as a banking or savings product. If a transaction is flagged for review, we may place a temporary hold while the matter is investigated.

All players on 1 ace are expected to engage with the platform honestly and in good faith. Any attempt to manipulate game outcomes, exploit technical errors, use automated software or bots, or collude with other players is strictly prohibited and will result in immediate account suspension. If a game result is affected by a technical fault or error, 1 ace reserves the right to void the affected round and return stakes to the players involved. Players must not use the platform for any unlawful purpose, including but not limited to money laundering or fraud. Suspicious activity will be reported to the relevant authorities in accordance with Philippine law. We monitor platform activity continuously to protect the integrity of the games and the fairness of outcomes for all players. Any player found to be in breach of these fair play standards forfeits any winnings derived from the prohibited conduct.

The 1 ace VIP programme is available to eligible registered players and operates across clearly defined tiers with stated benefits at each level. Participation in the VIP programme is subject to meeting the activity thresholds set out on the VIP page, and 1 ace reserves the right to adjust tier criteria or programme benefits with reasonable notice. Rewards earned through the VIP programme are credited to your account in accordance with the programme rules and are not transferable to other players. Any attempt to artificially inflate activity levels to qualify for VIP benefits — including through the use of multiple accounts or coordinated play — will result in disqualification and account review. VIP status does not exempt a player from any other provision of these Terms and Conditions. 1 ace may suspend or terminate the VIP programme at any time, in which case accrued benefits already credited to accounts will be honoured. Questions about your VIP status or rewards can be directed to our support team, available 24/7.

1 ace is committed to providing a safe and enjoyable entertainment environment for all Filipino players. We encourage all players to set personal deposit and activity limits and to make use of the tools available on our Responsible Gaming page. If you feel that your play is becoming a concern, you have the right to request a self-exclusion period, during which your account will be restricted from placing any activity on the platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period you have chosen. Players who are self-excluded must not attempt to open new accounts or circumvent the exclusion in any way. 1 ace will not knowingly accept registrations from individuals who have previously self-excluded, and any such accounts discovered will be closed immediately. We take our responsibility to promote safe play seriously and treat all responsible gaming requests with full confidentiality and respect.

Your personal data is handled in accordance with our Privacy Policy, which forms part of the agreement between you and 1 ace. We collect and process only the information necessary to operate your account, verify your identity, process transactions, and comply with applicable Philippine regulations. Your data will not be sold to third parties for marketing purposes. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate. If you wish to close your account, you may do so by contacting our support team — any remaining balance will be returned to you through your registered payment method following standard verification. 1 ace also reserves the right to close accounts that have been inactive for an extended period, with prior notice given where possible. All data retention following account closure is governed by the terms set out in our Privacy Policy.

1 ace provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from technical outages, connectivity issues on your end, or circumstances beyond our reasonable control. The platform is intended for entertainment purposes only, and players participate at their own risk with full awareness that outcomes in games of chance are not guaranteed. 1 ace reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through the platform or by email where contact details are available. Continued use of the platform after changes have been published constitutes acceptance of the updated terms. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account.